If at any time you become dissatisfied with some aspect of the services and operations of Pilling & Co you may contact any manager or our Compliance Officer at Henry Pilling House, 29 Booth
Street, Manchester M2 4AF in writing or using any of the methods set out in our General Terms and Conditions of Business Section 28 and request a copy of our internal complaints handling procedure leaflet.
Our Complaints Procedure is contained within Section 29 of our General Terms and Conditions of Business.