This policy should be read in conjunction with our Terms & Conditions of Business, specifically Section 26: How we use your data and our Cookies policy as between them they constitute the information notice we are required to provide to you under the General Data Protection Regulation (GDPR)
We recognise that your privacy is important and we are committed to protecting it. We respect your privacy and have provided this policy to inform you of the data and information we collect and how it may be used. This policy can be used as a guide to aid your understanding of how our practices use data and information supplied to us and it allows you to make informed choices about using our products and/or services.
Data and Information Collection
This policy applies to all information, including personal information, submitted to us either electronically or in any other document form while using our websites.
The types of information or personal information we may process, store and/or transport, may consist of, but is not limited to in electronic or other document form as follows:
Title, Job Title, Initials, Name, Date of Birth, Postal Address, Email Address, Phone Number, Fax Number, Mobile Number, Username, Password, Passport Details, Account Information, Bank Account Information, Payment Account Information, Credit or Debit Card Information, Cheque Information, Email Contents and Our Replies, Postal Mail, Faxes, Telephone Call Logs and Recordings, Document Scans, Website Access, Website Document Downloads, Website Form Submissions, Internet Protocol (IP) Addresses, Browser Type, Browser Cookie Information, Social Media Communications and Other Information you provide to us including Dates and Times of Requests or Submissions.
You are under no obligation to provide any personal or other information to us but by not doing so it may limit our products and/or services available to you.
Examples of Data and Information collection mechanisms on our websites:
- Enquiring for further information using our Enquiry Form;
- Registering for access to Client Web Access (CWA);
- Submitting a Curriculum Vitae by email;
- Subscription to a Mailing List.
Use of Data and Information
Any personal data provided by you, or on your behalf will be processed in accordance with the General Data Protection Regulation (GDPR) and associated UK Data Protection laws. We only process your personal data when there is a lawful basis to do so under the GDPR. In most instances, this will be on the basis that it is necessary for the performance of a contract you hold with us, or in order to take steps to enter into such a contract. However, we may also rely upon what are known as the ‘legitimate interests’ and ‘legal obligation’ bases in certain circumstances. We use the information you provide to us so we can deliver products and/or services to you which may include for example, but not limited to, the following:
- Sending promotional material;
- Making or receiving payments;
- Personalise the delivery of content;
- Contact you to discuss an enquiry;
- Block disruptive use;
- Any other context which is obvious from the type of communication.
Note: Should you communicate with us in an offensive, inappropriate, objectionable, defamatory or disruptive manner we may use your information to stop any such communication.
Disclosure of Data and Information to Third Parties
At any time you may withhold or withdraw consent for use of your data or information but this may affect the products and/or services available to you.
Where we believe you may be in breach of laws, or requested to do so by government, security services, law enforcement agencies, legal or regulatory obligations / requests, we may disclose data or information as required.
By providing information to us you are explicitly consenting to the sharing and such disclosures.
For full details of how and why we process your data and information, including ‘special categories’ of data please see Section 26 of our General Terms & Conditions of Business.
We hold your submitted data and information only for as long as required for the purposes for which it was collected or as required by law (e.g. legal and regulatory records etc.).
We shall not contact you to promote products and/or services if you have notified us not to.