This policy applies to all information submitted to us either electronically or in any other document form. The types of information we may process, store and/or transport, which may include personally identifiable information, in electronic or other document form is as follows: Title, Initials, Name, Date of Birth, Postal Address, Email Address, Phone Number, Fax Number, Mobile Number, Username, Password, Passport Details, Account Information, Bank Account Information, Payment Account Information, Credit or Debit Card Information, Cheque Information, Email Contents and Our Replies, Postal Mail, Faxes, Telephone Call Logs, Document Scans, Website Document Access, Website Document Downloads, Website Form Submissions, Internet Protocol Addresses, Browser Type, Browser Cookie Information, and Other Information you provide to us including Dates and Times of Requests or Submissions. You are under no obligation to provide any personal information to us but by not doing so it may limit our products and/or services available to you.
Use of Information
Various security measures are taken to protect the confidentiality and integrity of personal information provided. Information is physically and electronically held appropriately and is managed by procedures to secure and safeguard it. Information is stored and processed by us within the United Kingdom however due to the nature of internet connectivity some communication systems outside of the UK may be used when data is transmitted or received. Those parts of our website which are used to access personal financial information make use internet standard Public Key Infrastructure Digital Certificate methods to encrypt data while in transit on the internet to a third party website host. While we cannot ensure or guarantee that loss, misuse, alteration, interception or alteration of data will not occur using these methods, we use best efforts and recognised best practice to prevent this. Our website at https://www.pillingcwa.co.uk/login/ uses a Digital Certificate which is signed and dated by the recognised third-party Certification Authority VeriSign Inc. and you are encouraged to verify these credentials when our services.
The protection of children and young persons is very important to us. We do not knowingly collect, store or process information from those we know are under the age of 16 and no part of our online presence is promoted to attract anyone under the age of 16. Those under the age of 16 must not provide us with any personal information.
Accessing or Correcting Your Information
Although we do take reasonable steps to ensure information collected is accurate errors can occur. Under the Data Protection Act and for a reasonable charge you have the right to request a copy of the personal information we hold about you. We shall take reasonable efforts at your request to supply, correct or delete (where possible due to regulatory requirements) personal information held. This can be done by sending us a credible request that clearly identifies you (two pieces of approved identification). To contact us click here.
Data Control Officer
Henry Pilling House