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08 Apr, 2021 13:55 08 Apr, 2021 13:55

LSE probes glitch at Refinitiv data arm

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London Stock Exchange is investigating a two-hour interruption of services at its recently acquired Refinitiv data business.

Subscribers to Refinitiv's Eikon platform said they could not read prices after it went down at about 07:30 GMT, Reuters reported. The business has more than 40,000 customers and 400,000 users tracking prices of currencies, equities and other assets.

LSE completed the $27bn acquisition of Refinitiv at the end of January in a move intended to turn it into a data provider to rival Bloomberg. The group's shares have lost a fifth of their value in 2021 partly on doubts about its ability to cut costs and spur growth following the purchase.

"We're aware of an ongoing incident impacting a number of our products and services," Refinitiv said. "We are currently investigating the cause of the issue and working hard to resolve the problem. We apologise to customers for the disruption."

LSE shares rose 1.2% to £73.66 at 13:47 GMT.


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Pilling and Co Stockbrokers Ltd. is not responsible for the content or accuracy of third party news articles and we may not share the views of the author or publisher.

We provide third party news for your convenience and information only and make no representation or endorsement whatsoever and hereby exclude all liability for any loss or damage that may be incurred by you as a result of your access or use. Please note that third party content may be subject to terms and conditions imposed by the third party owner of that content.